Mariana de Souza Duré

Customer Success Lead, Latin America at Smartly

Mariana de Souza Duré has a diverse professional background, ranging from roles in marketing and content management to customer success and consultancy. With experience in companies like Sprinklr, Apex America, and Smartly.io, Mariana has managed clients such as L’Oréal, Kimberly- Clark, Latam Airlines, and more. Their responsibilities have included managing social media channels, developing marketing strategies, and ensuring client satisfaction through strategic growth plans. Currently, Mariana holds a position as a Senior Customer Success Manager at Smartly.io, where Mariana continues to excel in managing strategic accounts in Latin America and providing valuable support to internal teams.

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São Paulo, Brazil

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