Yoo-Rim R.

Customer Success Lead at Smartly

Yoo-Rim R.'s work experience begins in 2009 with an internship in event management at die kommplizen. In 2013, Yoo-Rim R. worked as a student trainee in customer service for MODOMOTO Curated Shopping GmbH. From 2012 to 2014, Yoo-Rim R. held the role of student trainee in online marketing at Second Brands GmbH. In 2014, Yoo-Rim R. gained experience as a business development intern at VKP engineering GmbH. Starting in 2015, Yoo-Rim R. joined WEVENTURE GmbH, first as a project employee in online marketing and then as a junior online marketing manager. Yoo-Rim R. later served as a performance marketing manager, where they reviewed and managed key marketing strategies. They also worked as a customer success manager, playing a role in managing de-escalation strategies for client accounts and collaborating with advertising partners. In 2019, Yoo-Rim R. became a senior manager in digital advisory, overseeing key accounts and developing cross-channel marketing strategies. In 2021, Yoo-Rim R. joined Smartly.io as a customer success manager before being promoted to senior customer success manager and then customer success lead.

Yoo-Rim R. has a Bachelor of Science (B.Sc.) degree in Economics from Freie Universität Berlin. They also studied Economics at the University of Paris I: Panthéon-Sorbonne. Their secondary education was completed at École secondaire Mgr-A.-M.-Parent in St-Hubert, Canada. Yoo-Rim R. has additional certifications in Smartly.io Ad Buying Foundational from Smartly.io and Google AdWords Mobile Advertising and Google AdWords Certification - Search advertising from Google.

Links

Org chart

Timeline

  • Customer Success Lead

    June, 2023 - present

  • Senior Customer Success Manager

    November, 2022

  • Customer Success Manager

    February, 2021

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