Gicel Labrador

Gicel Labrador possesses extensive experience in customer support and service roles, currently serving as a Customer Support Advocate at SmartPass since July 2023. Previous positions include Customer Service Specialist at Upwork, Technical Support Specialist at Alorica, English Second Language Specialist at 51Talk, Medical Team Assistant at EXL, and Senior Customer Service Representative at Expert Global Solutions (now Alorica). Gicel's educational background includes a Bachelor's degree in Nursing from Our Lady of Fatima University, completed in 2010.