Forrest Holland

Information Technology Specialist at SmartSearch

Forrest Holland has a diverse work experience in various roles within the technology industry. Forrest started their career in 2006 as an Installation Specialist at Convoy Audio Video, where they installed, delivered, and serviced home theater systems and provided excellent customer service. From 2008 to 2009, they worked as a Technician at Captain Video, diagnosing problems with TVs, assisting customers, and maintaining equipment.

In 2010, Holland joined Innovative Home Entertainment as an Installation Specialist, where they performed home theater installations, managed deliveries, scheduled installations, and handled client payments. Forrest then worked as a Brand Ambassador at Cloud9 Esports from 2015 to 2016, creating promotional materials, marketing sponsored brands, and competing in eSports events.

From 2016 to 2018, Holland worked as a Technical Specialist at Geek Squad, diagnosing and fixing various devices, answering calls, troubleshooting over the phone, and providing customer support across multiple Best Buy locations.

Their most recent experience was as an Information Technology Specialist at SmartSearch, Inc. since December 2018. In this role, Holland evaluated expansions or enhancements to computer systems, achieved objectives by gathering data and recommending courses of action, and improved existing programs. Overall, their work experience demonstrates a strong technical background and a focus on customer service.

Forrest Holland attended Palomar College from 2014 to 2017, where they studied Computer Science. After completing their time at Palomar College, they transferred to San Diego State University, where they pursued a degree in Network and System Administration/Administrator from 2017 to 2019. In addition to their formal education, Forrest also obtained several certifications, including CompTIA Network+ in December 2018, compTIA A+ 902 in August 2018, and compTIA A+ 901 in June 2018, all from Pearson VUE.

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