Katie Horrix

Katie Horrix is an accomplished Core Customer Success Manager and Team Leader at SmartSearch, with a career spanning over a decade in customer success and sales roles. Since February 2019, Katie has effectively managed a team of 11, focusing on achieving personal and team goals within the company, a leading UK provider of anti-money-laundering software. Prior positions at SmartSearch include Enterprise Customer Success Manager and Senior Customer Success Executive, where contributions supported the company's recognition as a ‘Great Place to Work’ and a recipient of the Queen’s Award for Enterprise. Earlier work experience includes roles as a Sales Executive at Tangle Angel Limited and Trade Account Manager at Cloud Nine Hair, along with a foundation in hairstyling and general salon management at Pure Hair Salon. Katie holds a degree from Craven College and completed high school education at Ilkley Grammar School.