Madeleine Acevedo

Madeleine Acevedo is an experienced technical writer currently employed at SmartSense by Digi since July 2022, with a prior position at RevenueWell from July 2018 to May 2022. At RevenueWell, Madeleine developed company-wide policies, created newsletters, and managed an extensive IT knowledge base. Previous roles included a Customer Success Specialist at RevenueWell, where Madeleine diagnosed technical issues and communicated with customers, and a Human Resources Coordinator at FGMK, LLC, overseeing employee onboarding and benefits administration. Additional experience includes positions as an Office Assistant, Marketing Intern at WHILL, Inc., and Peer Mentor at the College of Lake County, complemented by a Bachelor's Degree in English from the University of Illinois Urbana-Champaign.