Diego Almeida

Diego Almeida is a seasoned professional with extensive experience in customer success and stakeholder engagement across various sectors. Currently serving as a Customer Success Manager II at Smartsheet since May 2022, Diego drives product adoption and value realization, leveraging expertise in project management and collaboration. Prior roles include Customer Success Manager I and TAFE Services Coordinator at TAFE NSW, where Diego facilitated stakeholder relations, improved customer experiences, and led digital adoption strategies. Additional experience encompasses policy engagement with the NSW Education Standards Authority and operations management at Navarra Venues and The Clifford Wallace Agency. Diego holds multiple diplomas, including leadership and management, and has achieved recognition for excellence in customer experience.