Simona Bagnato is a skilled professional in customer success management and education, currently serving as a Customer Success Manager II at Smartsheet since November 2025. Previous experience includes a decade at Mindbody, where roles ranged from Senior Customer Implementation Manager to Senior Onboarding Specialist for EMEA. Simona's diverse background features positions at The Breadshop Company Ltd. as a salesperson, as well as teaching roles in English and Italian at various international institutions. Early career experiences include an internship at the Italian Embassy in Mexico City, project assistance in Reggio Calabria, and roles in youth coordination. Educational qualifications include a specialized degree in Foreign Languages for International Communication from L'Orientale-Napoli and various certifications in customer service and education.
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