Stephen Uekert

Stephen Uekert is a Technical Account Manager II at Smartsheet, where responsibilities include providing white glove support and managing Enterprise level accounts, with a commitment to 24/7 availability for critical issues. Previous roles at Smartsheet include Technical Support Manager and Technical Support Lead, focusing on coaching and training for technical and customer support teams. Earlier experience includes serving as a System Administrator at Bitterroot Tool & Machine, where ERP software was set up and maintained, and as a Product Support Specialist at Epicor Software, responsible for troubleshooting hardware and software issues for a diverse customer base. Stephen Uekert holds an Associate of Arts and Sciences degree in Computer Business from Kaplan College.