Sebastian Rodas

Sebastian Rodas has an extensive work experience spanning several roles and companies. Sebastian began their career at Tropical Corner as a Partner/Manager from February 2009 to February 2010. Sebastian then joined SAIT Students' Association, where they served as Vice President of Finance from April 2011 to May 2012, and later became the President from May 2012 to May 2013.

Following their time at SAIT Students' Association, Rodas joined GuestTek Interactive Entertainment Ltd. In various roles, they demonstrated strong leadership and management skills. As the Client Relationship Manager - Team Lead, they worked from June 2013 to June 2015, responsible for client retention across North, Central, and South America. Sebastian then became the Manager of Client Relations - Americas from June 2015 to November 2016, focusing on improving customer retention and inside sales results.

Rodas further advanced their career at GuestTek, taking on the role of Manager, Global Escalations - Global Services from November 2016 to July 2017. Sebastian served as the main contact for all customer-related issues and managed product stabilization plans for key flagship accounts. Subsequently, they became the Senior Manager of Global Support Shared Services from July 2017 to May 2018, responsible for the administrative success of a telecommunications call center with offices in multiple countries.

Rodas's last role at GuestTek was as Director of Quality Management and Professional Services, a position they held from May 2018 to April 2021. In this role, they managed a portfolio of operators, successfully resolving customer escalations and ensuring the quality of the company's product installations.

Currently, Rodas is Vice President of Customer Operations at ROAR, starting from April 2021. Sebastian demonstrates their expertise by leading customer operations and, from January 2023, holds the title of Vice President. The provided data does not indicate the specific end date for their role at ROAR.

Sebastian Rodas completed their Business Administration Diploma with a focus on Marketing at the Southern Alberta Institute of Technology (SAIT) from 2009 to 2011. In May 2021, they obtained a certification in Six Sigma Foundations through LinkedIn.