SmartSights
Sean Hertzberg is a skilled Customer Success Manager with experience at SmartSights and WIN-911 since August 2022. Previously, Sean served as an Onboarding Specialist at Hearth from February 2021 to June 2022, assisting contractors with account setup and process navigation. Additional roles include Apple SEED Support at Artech for a brief period in 2020, where responsibilities involved handling Sales Exception requests and managing high volumes of email correspondence. Sean also has a background in customer service and sales from Legacy Support Services, SolarWinds, Apple, Yodle, Manexa, and Dell, with a focus on contract management, retention, and customer interactions. Sean attended the University of North Texas from 1988 to 1990.
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SmartSights
SmartSights, a global leader in data-driven analytics, reports, and notifications, empowers industrial operations with clear insights for effective decision-making and action. By providing comprehensive visibility into critical infrastructure management, SmartSights enables swift problem resolution, waste reduction, and cost efficiencies, elevating operational performance significantly. This elevated operational intelligence is the result of the synergy between WIN-911 and SyTech, two industry powerhouses who joined forces to create SmartSights, delivering impactful, data-driven solutions in a dynamic business environment.