SmartSimple Software
Shiv Malhotra is an accomplished professional with extensive experience in project management, business analysis, and customer support within the technology and logistics sectors. Currently serving as an Implementation Consultant at SmartSimple Software since January 2022, Shiv oversees project walkthroughs, gathers business requirements, conducts quality assurance testing, and ensures effective client transitions. Previous roles include Business Analyst at SmartSimple Software Inc, Technical Support Representative at Moneris, and Logistics Coordinator at UPS Freight, where Shiv adeptly managed stakeholder relationships and operational processes. Shiv holds a Bachelor of Commerce in Business Technology Management from Ryerson University.
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SmartSimple Software
This year marks 20 years of SmartSimple. SmartSimple is a global leader in cloud-based automation and collaboration software, offering unique process solutions used by 500+ clients in 192 countries. Some of the largest grantmaking foundations, Fortune 500 brands, research and Higher Education institutions, and governments depend on SmartSimple Cloud's solutions to create greater efficiencies in their business processes. SmartSimple Software is 100% owner-funded and operated by 100+ people across Canada, the United States, Europe, and the United Kingdom. Our commitment to making processes work better and freeing our clients to do more good goes beyond the technologies we create – it’s at the very heart of our business. SmartSimple’s mission is to support our clients to do what they do - even better. We make this a reality by offering the most advanced technologies available and embracing the opportunity to push the limits on some of the most complex process challenges facing businesses and global communities today. Putting clients first, delivering uniquely configurable solutions that are personalized to client’s needs, and leading with an exceptional commitment to security and compliance is what will propel our vision to be the #1 process solutions expert in the world. In addition to SOC 1, SOC 2, and ISO 27001 accreditations, SmartSimple adheres to some of the highest security standards in the industry.