Samantha Colafrancesco, PMP

Customer Success Director at Smartwyre

Samantha Colafrancesco, PMP has a diverse work experience spanning various roles and industries.

Their most recent position was as a Customer Success Director at Smartwyre, where they began in 2023.

Prior to that, Samantha worked as an Enterprise Customer Success Manager at TrustRadius from 2022 to 2023. Samantha managed over $3 million per year and worked with clients such as Indeed, Cornerstone OnDemand, WatchGuard Technologies, and Veeam Software.

From 2018 to 2022, Samantha served as a Senior Enterprise Customer Success Manager at Cloud Academy, Inc. Samantha managed business relationships with clients such as Microsoft, SAP, and Warner Media.

Before that, they worked as a Program Manager and Customer Success Manager at Global Knowledge from 2014 to 2018. Samantha managed over $6 million per year and led worldwide training programs for clients such as Verizon, Accenture, Lockheed Martin, General Electric, U.S Airforce, and AT&T.

Samantha also has experience working in the non-profit sector as a Program Manager at the North Carolina Public Charter Schools Association from 2010 to 2014. Samantha managed various initiatives and events to support public charter schools.

Prior to that, they worked at Learning Today Inc. from 2006 to 2010 as a Senior Project Manager and Senior Customer Success Manager. Samantha managed over $1 million per year and played a crucial role in the start-up company's operations.

Their earliest known position was as a Senior Project Manager at 02 Production Studios from 2005 to 2007. Samantha managed over $6.1 million in business annually and oversaw a team of producers, editors, and freelancers.

Samantha Colafrancesco, PMP, attended Broward College but the specific dates and degree information are not provided. In addition to their college education, Samantha has obtained a number of certifications throughout their career. Samantha received their Project Management Professional (PMP) certification from the Project Management Institute in December 2015. Samantha also holds an ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice, obtained in March 2016.

Samantha has gained further expertise through a variety of online courses and certifications. Samantha completed the Executive Impact Certification from 2Win! in September 2020. In January 2019, they obtained certifications in Leadership Foundations, Project Management Foundations: Requirements, Project Management for Creative Projects, Setting Business Unit Goals, and SharePoint for Project Management – all from Lynda.com. Additionally, Samantha obtained a certification as a Pearson VUE Certified Test Administrator/Proctor from Pearson VUE in October 2015.

Lastly, Samantha received a Google Adwords Certified certificate from Google in 2011, although the specific month is not provided. This comprehensive education and certification history highlights Samantha Colafrancesco's commitment to continuing education and professional development in their field of expertise.

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