Ashley Elkiwan

Client Success Manager at SMG

Ashley Elkiwan's work experience begins with their current role as a Client Success Manager at SMG - Service Management Group, where they work with leading experience management (XM) providers to help brands improve customer and employee insights, generate revenue, and drive operational efficiencies. Prior to this, they worked as an Account Analyst at SMG.

Before joining SMG, Ashley worked as a Public Relations Coordinator at Allyson Conklin Public Relations, where they gained experience in public relations.

Ashley also served as a Social Media Specialist, Voice of Customer, at Shutterfly, Inc., where they managed social media platforms to enhance the customer experience.

Ashley's previous experience includes working at Nordstrom as a Personal Styling and Sales Support, where they provided support to the sales team and assisted customers with personal styling.

Additionally, they gained experience as a Social Media Strategist Intern at Country Stampede Music Festival, where they contributed to the social media strategy of the event.

Overall, Ashley's work experience demonstrates their expertise in client success, public relations, social media management, and sales support.

Ashley Elkiwan completed their Bachelor of Science (B.S.) degree in Journalism & Mass Communications at Kansas State University from 2014 to 2018.

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