Edgar Mondragon Tienda

Edgar Mondragon Tienda has a diverse work experience that spans over a decade. Edgar started their career in 2009 as a Gestor de Cobranza Telefonica at Federal Collection Burea. After that, they worked as a Responsable de Mantenimiento y Atención a Clientes at Codyce Arquitectos from 2010 to 2012.

From 2012 to 2015, Edgar worked as an Analista de sistemas at Ritch Mueller S.C. Following this, they joined Grupo Domrey as a Consultor de Infraestructura y Tecnología from 2015 to 2016.

In 2016, they worked as a LATAM Server Admin at Banco Azteca. Edgar then transitioned to Jive Software, where they served as an L1 Customer Support Engineer from 2018 to 2019.

Edgar later joined Trilogy and held the position of Quality Enforcement Engineer from 2020 to 2022. During the same period, they also worked as an L1 Customer Support Engineer.

Edgar's next role was at Crossover for Work, where they worked as an Operations Analyst from 2022 to 2023. Edgar then joined SMG - Service Management Group as a Senior Software Support Engineer, starting in May 2023.

Throughout their career, Edgar has demonstrated expertise in IT consulting, customer support, software support, and operations analysis.

Edgar Mondragon Tienda pursued their education in a chronological manner. Starting from 2008 to 2014, they attended the Universidad Nacional Autónoma de México, where they obtained a degree in Engineering with a specialization in Computer Science. Later, from 2018 to 2020, they enrolled at UTEL Universidad and completed a degree in Information Technology Management, specializing in Information Technology. Additionally, they hold a certification as a Sophos Certified Architect from Sophos, but the exact date of obtaining this certification is not provided.