Gabriela Guadarrama Ulloa has a range of experience in various roles and companies. Gabriela currently works as a Client Success Manager (Bilingual) at SMG - Service Management Group, a position they started in November 2022. Prior to this, Gabriela worked at Frubana from 2020 to 2022, serving as a Customer Experience Improvement Lead and later as a Customer Intelligence Manager. In these roles, they focused on enhancing customer experience and conducted market research to understand Frubana's clientele.
Before joining Frubana, Gabriela was an Analysis Leader at MARES Consumer Intelligence from 2019 to 2020, where they managed client accounts and conducted market research studies. From 2017 to 2019, they worked at GfK as a Senior Account Executive, handling CPG and retail accounts and conducting market research. Prior to that, Gabriela served as a Trade Marketing Coordinator at Rappi from 2016 to 2017, where they developed commercial strategies and managed the commercial calendar. Gabriela also worked briefly at Nielsen as a Client Service Executive in 2015 and at T-Systems as a Practicante Recursos Humanos from January 2014 to July 2014.
Gabriela Guadarrama Ulloa completed their Bachelor's degree in Business Administration from Tecnológico de Monterrey from 2010 to 2015. Their field of study was Administration and Management of Business, in a general sense. In 2013, they also had the opportunity to study abroad at Mannheim Business School for one semester, pursuing a Bachelor of Business Administration (B.B.A.). However, the specific field of study during that time is not provided.
November, 2022 - present