Jordan Holt

Jordan Holt is an experienced professional currently serving as the Manager of Project Management at SMG - Service Management Group since July 2015. Responsibilities include consulting with leaders to enhance operational effectiveness, analyzing client feedback to identify business needs, and collaborating with cross-functional teams to create scalable solutions and actionable project plans. Previous roles include Senior Project Manager, Senior Service Consultant, and Senior Account Manager, where Jordan managed significant customer satisfaction survey projects for global clients. With a background in customer service and sales from Helzberg Diamonds and New York & Company, along with educational qualifications including a Master's degree in Apparel and Textile Marketing from Kansas State University, Jordan demonstrates a strong focus on improving productivity and client satisfaction across various industries.