Andy Pritchard

Andy Pritchard is a seasoned executive with extensive experience in consulting and customer engagement strategies. As President and CEO of ThoughtBurst, Inc. since 2011, Andy has transformed the company from a startup into a respected firm serving Fortune 500 clients globally. Additionally, Andy is a member of the board of directors for SMITH, providing strategic guidance in digital marketing and AI solutions. Previous roles include Partner and VP at IBM Global Business Services, where Andy led global contact center initiatives, and Partner at PwC, overseeing multi-channel customer solutions and fostering key client relationships in Europe. Andy holds a Bachelor of Arts with Honours in Modern History and Political Theory & Institutions from The University of Sheffield.