Director of Clinical Operations Yahaira Ramirez RN says, “I feel privileged to know Residents. They’re such intriguing people and I am proud to be their advocate.” As a nurse and Smith Village’s director of nursing for nearly 10 years before becoming Smith Senior Living’s director of clinical operations, Yahaira has her own ideas about what make Smith communities special. “We provide care for Residents as they transition through levels of living. We’re the one constant in a changing world for them and their families.”
In her new position, she leads 200 CNAs, LPNs and RNs caring for Smith Crossing and Smith Village Residents. She is proud to say, “we provide very good quality care because our healthcare professionals make sure they are aware of each Resident’s needs and they are skilled to provide the care they give.” For families, “it’s comforting to know we are doing a good job.” And for employees, “it’s very beneficial to watch them grow. Some CNAs return to school to become LPNs or RNs.”
Responding to the challenge of working with nurses on two campuses rather than walking the floor of only one, she says, “I believe in building relationships with my colleagues, to have a better understanding of the needs and aspirations of both staff and residents.” She adds, “I am honored to be entrusted with continually evaluating both campuses to make sure we’re consistently meeting and exceeding top quality standards.”
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