Carlos Reyes

Customer & Operations Support Manager at Smith&Smith®

Carlos Reyes is an experienced professional with a comprehensive background in business insights and operations management, currently serving as Head of Business Insights & Pricing at Belron® since June 2015. Carlos has a proven track record of enhancing operational processes, optimizing efficiency, and improving customer experience through data-driven decision-making. Previous roles include Operations Support Manager, Executive Manager, and Senior Insights Analyst, where Carlos led various initiatives such as automating reporting processes and streamlining workflows. Prior experience includes positions at AECOM, Liquid Learning, and Janssen, where Carlos contributed significantly to process improvements, project management, and compliance initiatives. Carlos holds a degree in Industrial Engineering from Universidad de Los Andes and is currently pursuing a Lean Six Sigma Yellow Belt at The University of Auckland.

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