Smiths Group
Tim Keddie serves as a Client Services Supervisor for Canada and the USA at Smiths Group plc since December 2019, where responsibilities include managing a client services team, ensuring adherence to global policies, and driving customer satisfaction by maintaining service delivery standards. Previous experience includes positions at PepsiCo as an IT Operations Associate Analyst, providing comprehensive IT support and managing projects across multiple sites, and at the Ministry of Government Services as a Service Desk Analyst. Tim Keddie possesses certifications as a Microsoft Certified Professional and ITIL Certified, along with a diploma in Network Support Specialist from Horizon School of Business.
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