Nancy Prado

Nancy Prado is a skilled medical service representative at Texas Orthopedics, with extensive experience as a medical billing specialist at Smrtdo Medical Billing since September 2016. Responsibilities include producing and submitting insurance claims, managing denied claims, verifying insurance coverage, and handling patient inquiries. Previous roles include customer service positions at Cargill and Sitel, where Nancy managed metrics and provided customer support, and served as a client relationship executive at ALFA+. An educational background includes a degree in Applied Economics from Universidad Centroamericana, a diploma in Customer Relations and Human Resources from Universidad Nacional Autónoma de Nicaragua, and additional training in English.