Ingrid Hercules

Ingrid Hercules has extensive work experience in the healthcare industry. Ingrid started their career as an Office Manager at Family and Cosmetic Dentistry in 2007, where they managed the day-to-day operations of the office. In 2008, they joined De La Osa DDS as a Billing Manager, overseeing billing processes until 2012.

In 2012, Ingrid transitioned to the Sacramento Native American Health Center, Inc. as the Dental Clinic Manager. In this role, they were responsible for supervising daily department operations and managing state grant programs. Ingrid provided guidance and training to clerical and auxiliary staff.

After their tenure as a Dental Clinic Manager, Ingrid took on the role of Dental Treatment Coordinator in 2015. Ingrid mediated communication between clinical staff and patients, coordinated general operations and scheduling, and provided patient education and case management.

In 2017, Ingrid became a Billing Coordinator at Sacramento Native American Health Center, Inc., where they monitored and enforced workflows with third-party business partners. Ingrid also identified areas for education and training.

In 2018, Ingrid was promoted to the position of Revenue Cycle Manager at Sacramento Native American Health Center, Inc. Here, they continued to oversee the organization's revenue cycle and supported the identification of areas for education and training.

Overall, Ingrid has played various roles in dental administration and revenue cycle management throughout their career.

Ingrid Hercules began their education at Universidad de El Salvador from 1996 to 2001, where they obtained a Bachelor's degree in Medicinal and Pharmaceutical Chemistry. In 2017, they enrolled in AAPC and completed a course to become a Certified Professional Coder in the field of Medicine.