Sean Poloway is an experienced IT professional currently serving as an IT Service Desk Analyst 3 at Snap One, where a strong commitment to customer satisfaction and problem-solving is demonstrated. Previous roles include Information Technology Administrator at Biesse Group, providing IT support for over 200 users, and Desktop Administrator at CSI, delivering technical assistance and training on various operating systems and infrastructures. Additional experience encompasses help desk support with Signature Consultants and technical support for mobile devices at Concentrix. Sean's foundational skills were enhanced through CompTIA certifications and practical training in a military context as a Weapons Machinist Mate with the US Navy.
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