Ben Hammond

Ben Hammond is an experienced Systems Administrator at Snap Inc. since August 2016, specializing in Zendesk Administration and integrations with multiple management platforms. Previously, Ben held roles as a Senior IT Operations Specialist and IT Operations Specialist Level III at Snap, leading teams to enhance service levels and mentor interns. Prior experience includes technical coordination at Riot Games, managing IT support for a large workforce and improving security protocols, as well as training roles at Apple Retail, where Ben significantly increased customer satisfaction and workshop attendance. Ben holds a degree from Columbia College Chicago, earned in 2013.