Senior Manager, Creative Ops

At Snappr, we help businesses get visual content more easily, with higher quality, and at scale. We use the best technology to connect visual content creators; such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content. 

We foster a culture of extreme ownership, empowering our team to excel as business owners. We're not just a team; we're a league of A-players dedicated to reaching peak performance. As an analytical creative, you'll thrive in our unrivaled environment, where technology meets creativity. We embrace diversity and invite individuals from all backgrounds to join us in revolutionizing the ecosystem of visual content; building a future where we help businesses drive growth and sales by telling better visual stories.

About the team: Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere. You will get to work directly with the leadership team in resolving our most complex customer problems. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket ship has a seat open just for you.

About the role:

As the Senior Manager of Creative Operations, you will create and implement strategies to improve the quality of the visual content that we provide to customers. You will be challenged to manage an in-house team of creative professionals responsible for bringing out the full potential of all the visual content generated on the Snappr platform, both shoots completed by our Partner Photographers worldwide, as well as images generated by our AI Operations team. Your impact on delivering vibrant, standout imagery to our customers and giving them an incredible experience will be the lifeblood that powers Snappr’s explosive growth and enables our consumers and enterprise clients to access on-demand visual content worldwide.

What you'll do:

• Build and execute initiatives to improve the quality of the visual content that Snappr delivers to customers
• Distill and present complex creative needs to clients and key stakeholders
• Create best practices to train photographers and editors on how to achieve consistently high-quality imagery
• Manage a team of 20 Quality Assurance specialists
• Build workflows and reporting to ensure we are hitting speed and quality targets for image delivery

What you'll need:

• At least 5 years of experience as a professional photographer
• Fluency in written and spoken English
• Strong verbal and written communication skills and user-first mentality
• Comfortable working in Google Sheets / Microsoft Excel
• Prior experience at a tech startup is preferred but not required
• Demonstrated leadership in leading initiatives and projects at your organization.
• The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
• A "let's get it done" mindset
• Strong leadership skills to motivate every employee

Job benefits:

• Competitive Salary
• 20% night differential (if applicable)
• HMO (w/ dependents)
• Free daily meals