Tracy Begic

Tracy Begic is an experienced professional in customer success and client operations, currently serving as a Senior Customer Success Manager at SnapStream since November 2021. Previously held a similar position at 6sense and a Customer Success Manager role at Jobvite, where responsibilities included delivering best practices and technical leadership to enhance customer adoption and satisfaction. Tracy's earlier career includes significant leadership positions such as Director of BankMobile Admin Support, overseeing client operations and team training, and OneSupport Training and Support Supervisor at Higher One, focusing on analyst training and quality assurance. Tracy's foundational experience includes service specialist roles and event management, complemented by a Bachelor of Arts degree in Communication and Media Studies from Keene State College.