Juan Sebastian Florez

Juan Sebastian Florez is currently serving as the CRM & Loyalty Manager at Snoonu, where responsibilities include managing audience segmentation, developing personalized marketing campaigns, and collaborating with product and design teams on customer-centric lifecycle marketing efforts. Previous experience includes roles as CRM Lead at Fanbaseapp, Global Growth CRM Automation Specialist at Rappi, Growth CRM Acquisitions Specialist at iFood Colombia, CRM Marketing Specialist at Domicilios.com, and Marketing Analyst at PAN PA' YA. Juan Sebastian holds a Professional degree in Marketing and Advertising and a Technologist degree in Marketing and Publicity Design from Universidad ECCI, along with a Technical BA in Environmental Management from Servicio Nacional de Aprendizaje (SENA) and a High School diploma from German Arciniegas Educational Institution.