Snorkel AI
Troy Thornton is an experienced professional in data and analytics, currently serving as an LLM Operations Specialist at Snorkel AI since July 2025. Prior to this role, Troy worked as an Insights Analyst at Dropbox from July 2023 to July 2025. Troy's career began at NVR, Inc., where a progression from Customer Care Associate, earning the Rookie of the Year Award in 2018, to Customer Care Data Analyst, culminating in receiving the MVP Award in 2021, showcases a strong performance in customer care and data analysis. Troy holds a Bachelor of Science degree in Physics from Dickinson College, completed in 2017, and also studied briefly at The University of Queensland in 2015.
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