Sierra Mallott

Sierra Mallott is currently a Senior Incident Manager at Snowflake, having previously held roles as a Shift Lead and Communications Manager at Microsoft. They completed a Master of Education in Curriculum and Instruction with a perfect GPA at Liberty University and are pursuing degrees in International Business from both the University of Oxford and Northwest University. Sierra has experience in customer service and continuous improvement, previously working as a Continuous Improvement Specialist in Marketing and as a Customer Service Specialist and Retail Sales Specialist at REI. They are passionate about continuous improvement and effective communication, emphasizing collaboration and high-quality performance in their work.