Umair Pervez

Umair Pervez is a seasoned IT professional with extensive experience in support and technical consulting roles. Currently serving as a Principal Support Account Manager at Snowflake since September 2022, Umair previously spent nearly a decade at ServiceNow, where responsibilities included transforming the Support Account Management offering and guiding a team during critical transitional periods. Earlier positions included Technical Account Manager at Velti, Application/BI Support Analyst at Yodel, and MI Data Analyst at EDF Nuclear New Build. Umair began a career in technical support at DHL Express UK, focusing on applications and database management. Academic qualifications include a Bachelor of Science in Computer Science and Networking from London Metropolitan University and foundational studies in Computer Science at Fast and Lahore Grammar School.