Susan Daoud

Susan Daoud's work experience includes roles in various companies spanning over several years. Susan is currently working as the Senior Director of Customer Education & User Success at Snyk since 2023. Prior to that, they worked at Coveo as the Director of Documentation and Education Services from 2021 to 2023 and as the Director of Education Services from 2020 to 2021. Daoud also held positions at Intelerad Medical Systems, including Director of Implementation and Knowledge Management from 2018 to 2020, Manager of Education & Knowledge Management from 2016 to 2019, Learning and Documentation Manager from 2011 to 2016, and Documentation Manager from 2003 to 2011. Before that, they worked as a Senior Technical Writer/Instructional Designer at Forensic Technology from 2002 to 2003. Susan also had brief consulting roles at Discreet, a division of Autodesk, and the World Health Organization in 2003. Additionally, they worked as a Technical Writer at Autodesk from 1998 to 2002 and as a Documentation Specialist at Softguard Enterprises in 1997.

Susan Daoud has attended McGill University, but the specific details such as start and end year, degree name, and field of study are not provided. Additionally, they have obtained the HDI - KCS v6.0 Certification from HDI in the year 2018.