Yuki M.

Yuki M. currently serves as a Senior Product Support Specialist at SOCi, Inc., since August 2025. Previous experience includes roles at Roofr, where Yuki advanced from Customer Support Representative to Senior Support Specialist II between May 2021 and July 2025. Yuki's earlier positions include Global IT Support at KEYENCE CORPORATION, where significant improvements were made in cloud security and project management, and travel coordination roles at Laurus Travel and Canadian Made Tours Inc. Yuki's technical background is complemented by experience as a System Engineer at The Japan Research Institute and JRI EUROPE, with a focus on integration projects and information management systems. Yuki holds a Diploma in Web Development from CICCC and a Bachelor's degree in International Relations and Affairs from Ritsumeikan University.