Dirk Schmidt

Dirk Schmidt is an experienced professional in customer success and project management, currently serving as a Customer Success Agent at socialPALS since July 2021. In this role, Dirk provides first-level support to partners across various industries, handles merchant onboarding, and manages user inquiries. Previously, Dirk held a position as Assistenz in der klinischen Forschung/Site Contract Lead at Bristol Myers Squibb, overseeing clinical trial agreements and budget preparations. Dirk's career also includes roles as Project Manager Pharma at Healthcare Convention and Senior Project Manager Pharma at Carlson Wagonlit, where the focus was on event management for national and international conferences. Additionally, Dirk has extensive travel consultancy experience, having worked with American Express and other organizations since 1999.