Andrea L. Ames

Fellow / Associate Fellow / Past President & Director at Society for Technical Communication

Andrea L. Ames is a professional with extensive work experience in various roles and industries. Andrea L. is the CEO/Founder of Idyll Point Group, where they work as a speaker, coach, facilitator, trainer, and consultant since 2017. Andrea L. also serves as a Leadership Coach at Blanchard since 2023.

In addition, Andrea has worked as an Executive Coach at Thrive Global since 2022. In this role, they focus on stress reduction and well-being for clients ranging from executives to frontline workers. Andrea L. has worked with notable organizations such as Microsoft, ServiceNow, Cisco, Salesforce, Walmart, and CVS Health.

Andrea's career also includes roles at UCSC Extension Silicon Valley as a Program Chair, Curriculum Designer, and Instructor in the Business & Management Department since 1997. Moreover, they have been involved with the Society for Technical Communication (STC) since 1998, serving as a Fellow, Associate Fellow, Past President & Director, and Executive Editor.

Furthermore, Andrea has worked at Idyll Point Studios as a Certified Zentangle Teacher (CZT) and Quiltmaking Instructor since 2006. Before that, they were employed at IBM as a Senior Technical Staff Member (STSM) and Enterprise Content Experience Strategist/Architect/Designer from 2001 to 2017. Andrea L. played a significant role in developing content skills and delivering valuable content experiences for IBM's clients.

Lastly, Andrea worked at Vertical Networks as a Principal Technical Writer and Information Architect from 2000 to 2001. Overall, Andrea L. Ames has a diverse and extensive work history, demonstrating their expertise in coaching, consulting, content strategy, and technical communication.

Andrea L. Ames has a diverse education history. Andrea L. obtained a Co-Active Coach certification from The Co-Active Training Institute in 2021. Prior to that, they completed the Co-Active Coach training at the same institute in 2020. Andrea also holds a Master of Science degree in Science and Technical Communication from Drexel University. Andrea L. obtained this degree from an unspecified start and end year. Additionally, they hold a Bachelor of Arts degree in English from Temple University, also with an unspecified start and end year.

In terms of certifications, Andrea holds various credentials in coaching and professional development. Andrea L. obtained the XCHANGE Certified Guide credential from XCHANGE Approach in June 2023. In November 2022, they became a Thrive Certified Executive Coach and completed the Thriving Performance program, both awarded by Thrive Global. Andrea L. achieved the Associate Certified Coach (ACC) designation from the International Coaching Federation in September 2021. Andrea also earned the Certified Professional Co-Active Coach (CPCC) title from the Co-Active Training Institute in August 2021. Furthermore, they obtained the Certified Tiny Habits Coach certification from the Tiny Habits Academy in February 2021. Andrea became a member of the International Coaching Federation and received the ICF Member Badge in February 2021. In 2017, they became a Certified Online Training Professional (COTP) through the ICCOTP: International Council for Certified Online Training Professionals. Prior to that, they completed IBM Design Thinking Practitioner certifications from both IBM and Acclaim Badging in January 2017. Lastly, they attended Lifehack Bootcamp and Lifehack Bootcamp Advanced, receiving the respective certifications in November 2015 and November 2016.

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