Thomas Reed, as the current President of ReedINFO, Ltd., is responsible for providing crucial information and instructions to employees, end-users, and vendors in order to understand, operate, and maintain equipment, systems, and processes. With a wealth of experience in technical communication, instructional design, and teaching at institutions like College of Lake County, Reed has been recognized as a Fellow by the Society for Technical Communication for their significant contributions to the industry and mentorship of professionals in the field. Their background also includes roles in marketing services, technical services management, and proposal development in various industries such as engineering and project management.

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