Solutions Engineer APAC

Engineering · Full-time · India

Job description

Build a great career with Socradar

SOCRadar is well positioned for continued success with a focus on innovation, global expansion, and feature-rich multifunctionality. Our mission is to enable the organizations to get proactive against evolving cyber threats. Enterprises around the world are increasingly selecting SOCRadar to get proactive security by understanding their attack surface and gaining automation-enabled visibility into surface, deep, and dark web. SOCRadar users leverage our expertise and investment in scalable, innovative Extended Threat Intelligence (XTI) solution to protect their most valuable assets: brand reputation, employees, customers and overall business operations.

What will Presales Engineer APAC do:

You will be a part of the APAC Sales team and will support the Sales cycle. You will have the locations which you will be working on directly, and will maintain the customers’ technical questions, technical support and will ensure all the needs are met. You will attend the meetings and will present directly to the end user and partners to explain products deeper. You will also maintain relationships with channel partners and the customers, and acting as a bridge between customers and SOCRadar team to solve their problems by engaging all points of the process.

Responsibilities:

  • Perform product trainings of SOCRadar platform to educate customers/partners of the services
  • Address technical questions of customers and channel partners, offer best practices and manage POC process
  • Work closely with the AM's and CAM's to solve customers issues
  • Perform POC Q&A sessions
  • Research the assigned countries/locations and prepare use-case documents about the critical incidents in those regions
  • Respond to RFI's & RFP’s
  • Analyze customer incidents, to help CAM and partners to advice customers which additional service they might need
  • Handle global customer success
  • Prepare POV (Need Analysis reports) together with CAMs

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 3 years of experience in presales or a technical sales role within the cybersecurity industry.
  • Strong knowledge of cybersecurity solutions, industry trends, and competitive landscape.
  • Excellent presentation and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Proven track record of leading presales activities, including solution demonstrations, proposal development, and client engagement.
  • Leadership experience, with the ability to motivate and manage a team to achieve targets.
  • Strong problem-solving skills, with the ability to understand client requirements and propose tailored solutions.
  • Willingness to travel as needed for client meetings and industry events.

We would love to hear from you if you are a driven and technically proficient professional with a passion for cybersecurity and a track record of success in presales. Please submit your application through our official job posting on our website, or feel free to reach out to us directly for further information.

We look forward to the opportunity to work with you and drive the success of SOCRadar in the APAC region.

Peers

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