Fresha Patel is an accomplished IT professional with extensive experience in network management and support. Currently serving as the Manager of the Event Management Team (NOC) at Softchoice since June 2018, Fresha leads a team of 16 engineers, focusing on operational excellence and professional development. Previous roles include Supervisor and Associate Support Engineer at Softchoice, Network Engineer at AA NetConsult GmbH, Network Support at Metro Inc., and IT Support Engineer at HCL Technology. Fresha has demonstrated proficiency in monitoring and troubleshooting network environments, implementing security measures, and delivering client support across various technological platforms. Academic qualifications include a Bachelor of Technology in Computer Engineering from the University of Rajasthan and an OCGC in IT Network Security from Conestoga College.
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