Ilyas Abdul is a seasoned professional with extensive experience in Unified Communications (UC) and VoIP technologies. Currently serving as a Sr. UC Support Engineer at Softchoice since April 2017, Ilyas provides operations support on various Cisco and Microsoft collaboration systems. Prior roles include Cisco UC Engineer at the Keystone Technical Assistance Center and Cisco Voice Engineer at Voyager Networks, where a comprehensive UC solution was implemented. With a background as a VOIP Consultant at Altavista Technologies and a Network Engineer at b4u broadband network, Ilyas possesses a strong foundation in tech support and system design for SMBs and ISPs. Ilyas holds a Bachelor of Technology degree in Computer Science and Information Technology, along with a Master of Business Administration from Sikkim Manipal University.
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