Zia Hameed

Zia Hameed is an experienced IT professional with a strong background in cybersecurity and technical support. Currently serving as a Service Security Support Engineer at Softchoice since April 2013, Zia Hameed focuses on enhancing client security postures, managing cybersecurity incidents, and collaborating with external vendors on system vulnerabilities. Prior to this role, Zia Hameed was an IT Technical Coordinator at easyhome, providing comprehensive support and troubleshooting for end users while maintaining desktop systems and ensuring efficient service recovery. Zia Hameed began the career as a System/Technical Support Analyst at HoneyTek Systems, delivering phone and on-site support for telephony solutions.