Myles Schulz

Senior Client Service Representative at Softdocs

Myles Schulz has a diverse work experience in the technology industry. Myles started their career at Vision Property Management in 2015 as a Junior System Administrator, where they gained experience in system administration. In the same year, they also worked at Amazon as an IT Technician, responsible for providing technical support.

Schulz then moved on to Unitrends in 2016, taking on the role of an IT Support Technician. In this position, they handled front line call taking, data collection, and technical triage, ensuring customer satisfaction and managing cases.

In 2017, Schulz joined Robert Half Technology as a Temporary Applications Analyst, where they provided support in applications analysis for a short period.

Their most recent experience is with Softdocs, where they started in 2017 as a Client Service Representative. Here, they assisted established Softdocs customers with any issues and questions about their products, focusing on improving the user experience. Myles also utilized regular expressions and SQL queries to parse and analyze data.

Overall, Schulz's experience showcases their expertise in customer support, technical troubleshooting, and system administration.

Myles Schulz began their education in 1998 at Alamance Community College, where they pursued an Associate's degree in Mechanical Drafting and Mechanical Drafting CAD/CADD. Myles completed their studies in 2000. Later, in 2008, they enrolled at Midlands Technical College and obtained another Associate's degree, this time in Telecommunications Management, which they finished in 2010.

Links

Previous companies

Robert Half logo
Amazon logo

Timeline

  • Senior Client Service Representative

    March, 2022 - present

  • Client Service Representative

    June, 2017