Daniele Silvestre currently holds the position of Supervisora de Atendimento ao Cliente at SoftMarketing Soluções em Comunicação since October 2023, focusing on KPI monitoring and team performance analysis. Previous experience includes roles at Neobpo from January 2020 to October 2023, where Daniele served as Supervisora de Operações in various capacities, managing KPIs and implementing coaching strategies to enhance team performance. Daniele's career began at Senff, where responsibilities included coordination of the BackOffice area, conducting audits, and leading training sessions. Academic qualifications include a Bacharelado em Administração with a specialization in Marketing from Centro Universitário Internacional UNINTER and an MBA in Liderança e Coaching, alongside ongoing postgraduate studies in Psicologia Organizacional.
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