Isadora Pedrotti Galan

Isadora Pedrotti Galan is a professional with substantial experience in operations and technology management, currently serving as Coordenadora de operações at Softplan since March 2019, where responsibilities include managing a team of analysts and ensuring compliance with client needs across various tribunals. Prior roles at Softplan have included Tech Lead and earlier positions focused on quality assurance and support, indicating a strong background in agile methodologies and team leadership. Previous experience includes positions at Exact Sales, Algar Tech, Tecprinters Tecnologia de Impressão Ltda, HSBC BANK BRASIL S.A., and Lexmark International, where Isadora developed expertise in IT support, security information management, and process optimization. Isadora holds a degree in Tecnólogo em Segurança da Informação from Faculdade de Tecnologia de Ourinhos and a specialization in Gestão de Tecnologia da Informação from Centro Universitário Internacional UNINTER.