Eleni Panagiotopoulou

Head Of AML & MLRO at SOFTSWISS

Eleni Panagiotopoulou has a diverse work experience spanning multiple industries. Eleni is currently working as the Head of AML & MLRO at SOFTSWISS since 2022. Prior to that, they held various roles at MegaRush, including Money Laundering Reporting Officer (MLRO), Payments, Fraud & AML Operations Manager, and Anti-Money Laundering Team Leader from 2021 to 2022. Eleni also worked as a Financial Crime Compliance Analyst at the Malta Financial Services Authority from 2019 to 2021. Before that, they were an AML Risk Analyst at LV BET from 2017 to 2019 and a Payments and Anti-Fraud Agent at Kaizen Gaming from 2015 to 2017. Eleni has also worked at airtickets® as an International Travel Consultant from 2014 to 2015, and as an Internship Trainee at the Ministry of Foreign Affairs of the Hellenic Republic in 2013. Eleni began their career as an Intern at ASEP Supreme Council for Civil Personnel Selection in 2013, where they assisted with various duties related to staff hirings and recruitment procedures.

Eleni Panagiotopoulou received their Bachelor of Political Science and Public Administration from the National & Kapodistrian University of Athens from 2008 to 2013.

In addition to their degree, Eleni obtained various certifications throughout their career. Eleni received the ICA Specialist Certificate in Money Laundering Risk in Betting and Gaming from the International Compliance Association in January 2023. In March 2022, they obtained the Anti-Fraud and Payments Handling certification from iGaming Academy and the Learning Secure Payments and PCI Compliance certification from LinkedIn.

Eleni also completed the MLRO Training for the Remote Gaming Sector from KPMG Malta in December 2021 and the Lean Six Sigma Finance - White Belt Certification from the Six Sigma Global Institute in October 2020. Eleni was awarded the Certified Anti-Money Laundering Specialist (CAMLS) certification by ACAMS in December 2019.

Prior to that, Eleni obtained several certifications related to Anti-Money Laundering (AML) and Compliance. Eleni achieved AML certifications for both Malta and the UK from The CPD Certification Service in 2019. Eleni also received the Compliance Culture (UK) certification from The CPD Certification Service in the same year. Furthermore, they completed the AML & CTF Remote Gambling (Advanced) certification from Compliance Online (Pty) Ltd. in July 2017. Lastly, they obtained the ISO/IEC 27001: Information Security Management System certification from Udemy in June 2017.

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