Steven Baillie possesses extensive experience in the ticketing and customer satisfaction sector, with a career spanning over three decades. Since December 2008, Steven has held various leadership positions at the Sydney Opera House, including General Manager of Ticketing & Customer Satisfaction, Head of Ticketing Services, and Ticketing Services Manager. Prior to this, Steven spent over 13 years at Ticketek Pty Limited, serving in roles such as State Manager NSW and Account Director for Concerts, Music & Lifestyle, among others. Steven's career began at Dr Doolitle's Pet Store, where Steven worked as a sales clerk.
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