Technical Support and Operations
About
The Technical Support and Operations team at Solera ensures seamless functionality of the company's software offerings by providing expert technical assistance and operational oversight. They oversee client implementations, manage database operations, and enhance customer engagement through effective support and communication strategies. By addressing client needs and streamlining processes, this team plays a crucial role in driving customer satisfaction and operational excellence across Solera’s diverse service lines.
Team members
Andrew Strong
Senior Implementation Manager
Brandi Higgins
Customer Success Manager
Brianna Ouellette
Client Product Support Special...
Christopher Vela
Senior Manager Of Global Datab...
Madhu Sudhan Tarala
Senior Operations Manager
Marisa Martin Erdoza...
Configuration Team Leader - Pr...
Monique Battiste
Senior Social Media Specialist
Vikram A
Lead Technical Support Special...