Sadhvi Sehgal

Sadhvi Sehgal has a diverse work experience spanning different roles and industries. Sadhvi has worked at Solink since 2020, starting as a Customer Success Manager and eventually progressing to Senior Customer Success Manager. Currently, they hold the position of Manager, Customer Success.

Prior to their time at Solink, Sadhvi worked at RBC from 2015 to 2020. During this period, they served as an Advisor/Account Manager and later became the Manager of Client Care. In these roles, they built strong customer relationships, provided strategic advice, increased client acquisition, and maintained value-based relationships with clients. Sadhvi also conducted regular assessments of product utilization, resulting in increased adoption rates and reduced churn.

Before joining RBC, Sadhvi was the Guest Relations Manager at Fairmont Pacific Rim from 2013 to 2015. Sadhvi started their career at Oliver & Bonacini Hospitality, where they held the position of Manager from 2010 to 2012. In this role, they focused on improving customer experience, created training manuals, and assisted with budgeting and inventory management.

Overall, Sadhvi has a breadth of experience in customer success, client care, and hospitality management, showcasing their ability to build relationships, provide strategic guidance, and contribute to organizational success.

Sadhvi Sehgal completed their Bachelor of Commerce (B.Com.) Co-op degree in Business/Commerce, General from the University of Guelph. Sadhvi attended the university from 2008 to 2013.

In terms of additional certifications, Sadhvi Sehgal obtained the following:

- Customer Success Manager Certified Professional from Pulse Academy by Gainsight in June 2020.

- Design Thinking: Data Intelligence from LinkedIn in January 2020.

- Investments Fund in Canada from the Canadian Securities Institute (CSI) in November 2018.

- Change Management certification from Prosci in 2017 (specific month not provided).

- Stephen Covey 7 Habits of Highly Effective People certification from FranklinCovey in July 2013.