Sharifa Chang-Nichols

Sharifa Chang-Nichols is the Director of Strategic Partnerships and Customer Success at SoLo Funds. Sharifa has over 6 years of experience in account management and has been with SoLo Funds for 4 years and 1 month. Prior to SoLo Funds, Sharifa worked at Celigo, Inc. as an account manager for 2 years. There, they were responsible for managing 200+ accounts through the sales cycle, which included solicitation, contract negotiation, closing, account review, and upselling. Sharifa also achieved a 95% merchant retention rate. Sharifa also worked at Nextag as an account manager for 8 months. There, they were responsible for designing a streamlined mockup in Balsamiq for internal merchant dashboards. Sharifa also collaborated with the engineering team to troubleshoot merchant data import issues and discrepancies. Finally, Sharifa also worked at Become.com as an account manager for 1 year and 1 month.