Sam Powell is a Business Analyst at Solutran, where responsibilities include forecasting and planning for contact center volume in support of a digital healthcare product. This role involves mining historical data to project membership volume and contact rates by various parameters to ensure efficient staffing and cost planning. Previously, Sam served as an Operations Analyst at Solutran, focusing on improving departmental reporting and analytics. Prior experience includes a Data Analysis Internship at GreenState Credit Union, where data from Cisco phone reports was organized and visualized in Microsoft Power BI. Sam holds a B.B.A in Economics and Business Analytics from the University of Iowa and an Associate's degree from Southeastern Community College.
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