Ana Pais da Silva is an experienced human resources professional with a strong background in HR processes and training management. Currently serving as Group HR Processes Design and Human Resources Operational Manager at Sonae Arauco since June 2016, Ana has also held roles as a Human Resources Technician at SONAE INDÚSTRIA and MCoutinho SGPS, as well as various training positions in organizations such as Zona Verde and Team Plan Lda. Ana possesses a Master’s degree in Direcção de Comunicação Empresarial e Institucional from Universidade Autónoma de Barcelona and a Psychology degree from Faculdade de Psicologia e de Ciências da Educação da Universidade do Porto.